Outdated POS Systems:
Lost Time & Unhappy Customers.
Old POS systems with slow, clunky interfaces fail today’s fast-paced restaurants, causing inefficiency, long waits, and frustration for both staff and customers alike.
Design Opportunity.
A Modern POS that simplifies operations, speeds up service, & elevates the dining experience for everyone, empowering staff while ensuring customers enjoy faster, seamless service.
Understanding What's Out There.
Stationary Booths: Limited mobility restricts staff, causing slower order-taking & payment delays.
iPads: Poor hardware integration & software limitations reduce seamless connections & POS customization.
Mobile Ordering: Technical issues & order inaccuracies lessen server interaction, weakening the dining experience.
Big Ideas.
Combine a clear, intuitive system with a durable & strong tablet design capable of withstanding the demands of a fast-paced work environment, including frequent bumps, spills, drops, and more.
Efficient.
Confident.
Simple.
Reliable.
Form Factor Configuration.
Early 2D sketches explored tablet form, battery integration, and card reader placement, aiming for a design that feels strong and durable for busy workplaces.
Exploring Interaction.
Building on the initial concepts, the focus was shifted to user interaction scenarios: Cashiers might hold, tilt, or rotate the device during and outside transactions, shaping the direction.
Ergonomic Exploration + Interface Optimization
With a clear design direction, 2D sketching refined the concept, prioritizing ergonomics through grip options and button placement for comfort in both active and passive use.
Phase 2: UX/UI
In the UX/UI stage of the project, focus shifted to designing an intuitive, efficient Point of Sale interface that reduces errors and speeds up transactions for all users.
Information Architecture.
User flows were mapped to streamline common tasks succh as check management, order modifications, seat map overviews, and payments, while ensuring quick access to major screens from any point.
Presenting Orderworks
The next best restaurant POS system.
Designed to be Minimalist yet Protective.
A design that stays unobtrusive while withstanding the toughest abuse in the workplace with its integrated protective case and screen cover, letting anyone work confidently and worry-free.
Tap. Go.
Integrated card reader technology enables quick tap-to-pay, making transactions seamless for customers and allowing servers to attend to others more quickly.
Delivering Streamlined Service.
A Point-of-Sale system that optimizes restaurant operations, resulting in a smoother dining experience for everyone involved, empowering dining teams and keeping customers satisfied.
Onboarding
Welcome + Login.
Streamlined login screens balance security and speed, offering intuitive authentication for quick system access.
Customer Interaction
Order Management.
Intuitive order screens enabling rapid, flexible check management with seamless item modification & payment processing.
Team collaboration
Seat Map.
Seat map screens enable quick, easy check management across the entire establishment, facilitating collaborative and flexible service interactions.
Orderworks: A Smoother Dining Experience for All.
OrderWorks transforms restaurant operations by pairing a robust work tablet with a powerful Point of Sale system, streamlining workflows and enabling faster, error-free service.
Accessible Vermicomposting Solutions for the Urban User.
Nightlight for all.
Collection of Skill-building work.
OrderWorks
Work Smarter, Sell Faster.
OrderWorks revolutionizes restaurant operations by integrating a work tablet with an equally powerful Point of Sale system. It streamlines workflows, boosts efficiency, and enhances communication, allowing staff to deliver faster, error-free service.
The result? A smoother dining experience for everyone involved, empowering dining teams and delighting customers.
The Ask:
"Develop a modern, streamlined solution to replace outdated and inefficient point-of-sale systems still prevalent in many restaurants and diners today."
The Answer:
OrderWorks: A Point-of-Sale system and work tablet combination that optimizes restaurant operations and enhances the dining experience for all involved.
Skills Developed:
Project Management
User Research + Design Thinking
UX/UI Design
Design Visualization
